With so much riding on the performance of the network, today’s wide area networking solutions must provide increased reach, greater application awareness, and higher capacity to improve response times – while lowering implementation and operating costs. Chill Business Connect (CBC) can deliver these benefits to your organisation.

Chill Business Connect

IP communications promises an intelligent, evolved future with increased productivity, mobility and collaboration alongside greater staff and customer satisfaction.

Today's IP networks also require careful traffic engineering to ensure peak performance - in terms of high data delivery ratios, low latency or 'round trip transit delay', and minimal latency variation or 'jitter'. When combined, these parameters provide the necessary Quality of Service to meet the demanding requirements of internal business networks.

CBC - Better By Design

Unlike an Internet Virtual Private Network (VPN), CBC is constructed over a private network backbone so it isn't transported over the Internet. Using a Multi Protocol Label Switching (MPLS) design delivers a number of benefits for your organisation:

• The flow of traffic is improved, as is the end-user experience for real-time traffic.
• CBC is an 'any to any' network, with each site having a connection into the CBC MPLS virtual network dedicated to that customer, and implemented on our international IP network backbone.
• The CBC service supports priority queuing, so if one site is having a 'real-time' Citrix session on the head office server, a 'non-real-time' email from another site won't hinder the session.
• Under the CBC scenario, the corporate Internet connection is focused to one point, improving control and incurring less management overhead.
• All CBC traffic is routed with priority on a dedicated IP network delivering superior, reliable and consistent performance.

CBC has multiple levels of security, including physical POP security, strict authentication requirements and MPLS and L2TP traffic separation. This security is fully managed by Chill's support teams.

Key Benefits

• Solutions tailored to your organisation - CBC solutions are tailored to meet the exact requirements of individual corporate customers.
• Quality of Service (QoS) prioritisation - For optimising the performance of applications with differing network requirements (for example, voice and video over IP).
• A variety of high-speed access technologies - Ranging from cost-effective Asymmetrical Digital Subscriber Line (ADSL) services including Extreme® ADSL2+ with Annex M, through to high performance SHDSL and Ethernet services delivering both scalability and performance.
• Optional ad-hoc 'secure roaming' access - Stay connected to mobile staff, management and teleworkers through Internet VPNs, or our well-proven Virtual Private Dial Network service.
• Equipment services - including design, supply, configuration and management of class-leading Cisco networking equipment.

Quality of Service

CBC offers the capacity for customer specific Quality of Service configuration, so that you can prioritise business-critical traffic to better manage throughput and latency. During the design process our engineers will consult with you to understand your specific information technology environment, in order to optimise your CBC solution.

The High Availability Solution

Chill provides a tailored range of service levels for CBC, reflecting the wide range of business requirements. For example, the core MPLS network is backed by our service level agreement of 99.9% availability. We believe high availability is a natural result of careful design and implementation, and provide options for redundant network access services at business-critical sites.

In addition, CBC customers have 24x7 access to the Chill Corporate Help Desk. This is a dedicated and highly skilled technical team, responsible for the implementation and ongoing support of your network solution.

Performance and Management

Being routed with priority on an MPLS IP network ensures reliable performance. A single connection point for each site into the CBC network reduces the need for time-consuming and complex network management - leave that to us.

Our Basic monitoring system is provided with every CBC network at no additional charge - giving you a convenient, real-time view of your network status, 24x7. This service is automatically upgraded to Premium whenever you select Chill for management of your onsite routers, providing more detailed traffic analysis capabilities. Alternatively you can manage your own site routers, and purchase Premium monitoring for your key business sites as required.

Call us today to find out how we can help your business