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When it comes to IT we think a little differently. In fact, we think a lot like you. We are in business too and understand that technology is not all it takes to make systems work.
We recognise that choosing the right hardware, systems and applications is just the beginning. Once we have set it all up for you, it will need maintaining.
That’s where IT Support comes in.
We have a dedicated team of professional technicians on hand, twenty four hours a day – ready and waiting to help you.
We operate a national telephone and email hotline that’s there when you need it, quickly turning round the initial contact and getting on with making IT better.
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Once the cabling, switches, routers, modems and other equipment goes in – it doesn’t look after itself. Our network operations centre (NOC) is there monitoring your network day after day and can often pick up issues before they become a problem. Once of the many benefits of being on a management contract is that we can take action on your behalf without need to go through a valuable time consuming approval process that can often slow down the recovery from a serious problem.
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Our affordable central remote monitoring and management service sets the standard for delivering IT services remotely to a wide range of end-users – all managed from our NOC. Using some of the industry's best remote management tools allows us to stay on top of any problem that may occur.
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Securing your information is just as important as securing your property. It’s not just your data either. Customer and partner data also needs protecting.
We have all the tools and experience necessary to ensure your data is kept safe and secure from malicious intent.
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We understand that a loss of data could be bad for business. As the cost of storage keeps reducing, the imperative to keep data volumes low is removed. This means more and more data is being kept by organisations.
Whilst this is generally good news – it is becoming a major headache for organisations to ensure their data is backed up.
Our proven products and know-how means that you never need to worry about whether your data is protected.
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Data is one of your most valuable assets and susceptible to a vast array threats such as viruses, user error, disk failure, power surges or a major threat such as fire or theft.
We can assist your organisation to fully recover your lost data by a number of proven methods.
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We offer a wide range of internet connection services for business, from high speed ADSL services through to dedicated high speed point-point lines between offices.
We can also measure your internet usage internally to help you ensure your internet usage is legitimate
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With so much riding on the performance of your network, today’s wide area networking solutions must provide increased reach, greater application awareness and higher capacity to improve response times – while lowering implementation and operating costs. Chill Business Connect (CBC) can deliver these benefits to your organisation.
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IT Support
